New Products Diversify Drugstore Chain

Operations Manager Steven Cippel rides in one of the new wheelchairs offered at the West Kittanning location.

To commemorate the 75th anniversary of the local drugstore, Klingensmith’s Drug Stores has a range of new products available.

Operations Manager Steven Cippel (the third-generation to work in the store) oversaw several product changes starting with the West Kittanning location along First Avenue at the beginning of January.

The business continues to sell seasonal merchandise and gifts, but now will offer specialized medical products – such as wheelchairs, sports nutrition products and stockings.

“This is the first store we’ve done anything like this in.

“We’ve been successful over the years because we’ve adapted with the changing times, and I thought this was another time we had to change,” Cippel said. “There are different aids to daily living for people who want to stay independent longer.”

Cippel said the West Kittanning location was chosen because of its proximity to ACMH Hospital and Butler FastERCare in East Franklin Township.

The collapsible wheelchairs and walkers can be purchase without even consulting insurance carriers.

“We don’t bill insurance for things like walkers – you could walk in off the street right now and buy a scooter if you like, Cippel said.

“If you want to bill by insurance, it takes time – not like a one-stop shop like we have here.”

Free samples of certain products are also available.

All employees are certified and trained in the new equipment to provide assistance.

Arnold “Arnie” Moss – the former owner of Moss Bootery and Joe’s Army/Navy along Market Street in Kittanning (near the current Kittanning Beauty School) – helps customers purchase the diabetic shoes and hosiery. He said the new products were in-demand before the new products were offered and that he has a trusted reputation with customers because of his background.

Because of his experience, Moss also recommended which shoes to offer.

“I only sell quality shoes,” Moss said. “Joe believes in quality and service, and that’s the big thing.”

Moss visits 10 different locations. Shoes have been sold at the locations for about five years

“We try to stay ahead of the curve and offer the people of Armstrong County the best that’s out there,” Cippel concluded.

Kelly Flanigan of Ford City has worked as a pharmacy clerk in West Kittanning nearly 15 years. She sees many of the same customers at the First Avenue location and said many of them have been curious of the products.

“Growing up, we always went to Klingensmith’s for our slushes and prescriptions – they had everything,” Flanigan said.

Since its beginning in Ford City, the drug store and pharmacy has grown to eight locations throughout the region. Cippel hopes to expand the products into Kittanning, Ford City, Leechburg, Shelocta, NuMine, New Bethlehem and Rimersburg.

Products are supplied through wholesaler Value Drug in Duncansville (Blair County).